Quality assurance to maximise client satisfaction

We don't believe in waiting for the customer to call us; we believe it's our responsibility to ensure they remain satisfied.

We provide the most comprehensive and up to date quality assurance system designed for each client's personal needs and requirements.

Our management / supervision network provides constant checks on the quality of work and implement measures necessary to ensure a high level of service is maintained.

Documented health and safety policies and procedures including manual handling, hazardous substances, infection control, emergency situations and first aid are also followed.

Quayclean provides the highest quality at the best prices in the industry. Our commitment to quality includes:

Specialist training:
Quayclean personnel are graduates of our comprehensive corporate training program. They undertake special training which covers all aspects of commercial cleaning.

Regular inspections:
Regular walk-throughs with managers to ensure that we are delivering a high quality service as promised.

Experienced Supervisors:
We're there to handle your special requests, address quality issues and correct your cleaning . concerns.

Communication:
We strongly believe that communication and liaising between staff, management of Quayclean, and our clients, will provide a coherent and pleasant environment to participate in appropriate duties. We provide cleaners communication books, performance assessment checklist manuals, surveys and feedback mechanisms, to measure performance and ensure a high standard of cleaning is maintained at all times.

Quayclean is an accountable, dependable team ensuring professional results.